Privacy Policy
EXL Capital Group LLC dba EXL Realty Group (“EXL Group,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy describes how we collect, use, share, and protect personal information when you visit exlgrouptx.com or interact with our services.
1. Information We Collect
We collect information you provide directly to us when you:
- Fill out a contact form, request a consultation, or send us a message
- Schedule a call through our booking link
- Call or text the office number
- Sign a buyer/seller representation, listing, or management agreement
Information may include: your name, phone number, email address, mailing address, the type of service you’re interested in, message content, and other details you choose to share.
We also automatically collect limited technical data when you visit the site (IP address, browser type, pages viewed, referring URL) through standard server logs. For privacy-friendly traffic measurement we use Cloudflare Web Analytics, which is cookieless, does not fingerprint you or track you across sites, and does not collect personal data. We do not use advertising trackers, retargeting pixels, or cross-site advertising on this site.
2. How We Use Your Information
- To respond to your inquiry and provide the requested service
- To schedule consultations and follow up on transactions
- To send relevant updates about your matter
- To comply with legal, regulatory, and TREC requirements
- To prevent fraud and protect the security of our systems
We do not sell or rent your personal information.
3. How We Share Your Information
We share personal information only as needed to provide our services or comply with the law, including with:
- Title companies, lenders, escrow agents, and inspectors involved in your transaction
- Other licensed real estate professionals when required to complete a transaction
- Government agencies and regulators (including TREC) when required by law
- Service providers (e.g., email, CRM, file storage) bound by confidentiality obligations
4. Cookies & Similar Technologies
Our site uses minimal essential cookies for basic functionality (e.g., session state). We do not use cross-site advertising cookies. You can disable cookies in your browser settings; some site features may not function fully without them.
5. Third-Party Links
Our site links to third-party services such as Google Calendar and Google Maps. We are not responsible for the privacy practices of third-party sites. Review their privacy policies before submitting personal data.
6. Data Retention
We retain personal information for as long as needed to provide the requested service, comply with TREC record-keeping requirements (typically four years after a transaction closes), or enforce our agreements. After that period, we delete or anonymize the data.
7. Data Security
We use commercially reasonable technical and organizational measures to protect personal data. No internet transmission is 100% secure; we encourage you to use caution when sharing sensitive information.
8. Your Rights
Depending on your state of residence, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to TREC and legal retention requirements)
- Opt out of marketing communications at any time
To exercise any of these rights, contact us through the contact form at exlgrouptx.com/contact.
9. Children’s Privacy
Our services are not directed to children under 16. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The “Last Updated” date at the top reflects the most recent revision. Continued use of the site after changes constitutes acceptance of the updated policy.
11. Contact
For privacy-related questions or requests:
EXL Capital Group LLC dba EXL Realty Group
539 W Commerce St #5257
Dallas, TX 75208
Phone: 469-829-7863
Web: exlgrouptx.com/contact
EXL Capital Group LLC dba EXL Realty Group · Texas Real Estate Broker License #9015220 · Licensed Texas real estate brokerage · Equal Housing Opportunity
TREC Information About Brokerage Services ·
Consumer Protection Notice
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